Privacy and Security
Formica ("Formica (TH) Co., Ltd") respects your right to privacy and we are especially careful about the security and confidentiality of the information. This policy summarizes what personally identifiable information we may collect, and how we might use this information. This policy also describes other important topics relating to your privacy and security. While this policy applies to all Formica Internet Sites and all of the other Internet-accessible Formica branded services, we will refer here only to this Internet site to make reading this policy easier.
We require customers who register to use the services offered on our Site (collectively, the "Service") to give us contact information, such as their name, company name, address, phone number, and e-mail address, and financial qualification and billing information, such as billing name and address, credit card number, and the number of users within the organization that will be using the Service.
At the time you express interest in attaining additional information, or when you register for the Service, we may also ask for additional personal information, such as title, department name, fax number, or additional company information, such as annual revenues, number of employees, or industry. Customers can opt out of providing this additional information by not entering it when asked. Customers can update or remove their personal information at any time by logging into the Web site and editing their Personal Information within Setup. Customers can view their updated profile to confirm their edits have been made.
Formica uses the information that we collect to set up the Service for individuals and their organizations. We may also use the information to contact customers to further discuss customer interest in our company, the Service that we provide, and to send information regarding our company or partners, such as promotions and events. Customers are invited to receive an email newsletter by providing an email address. Customer email addresses and any personal customer information will not be distributed or shared with third parties. Customers can opt out of being contacted by us, or receiving such information from us. Separately, customers are also asked to provide an email address when registering for the Service, in order to receive a username and password.
Global internet privacy policy notice
It is Formica policy to comply with all applicable privacy and data protection laws. This commitment reflects the value we place on earning and keeping the trust of our employees, customers, business partners and others who share their personal information with us.
This Global Internet Privacy Policy (this "Policy") describes how Formica protects your privacy when we collect personal information on Formica Internet sites. As used in this Policy, the term "personal information" means information that identifies you personally, alone or in combination with other information available to us.
This Policy applies, in general, to all Internet sites operated by or on behalf of Formica and its business units worldwide (each a "Formica Internet Site").
Web site privacy statements
Although this Policy applies to all Formica Internet Sites generally, each Formica Internet Site has a different purpose and different features. If additional or different disclosures are required with respect to a specific Formica Internet Site, we will provide those disclosures on the site itself or in a separate web site privacy statement ("Web Site Privacy Statement") posted on that site. Each individual disclosure or Web Site Privacy Statement supplements and amends this Policy, but only with respect to the Formica Internet Site on which it is posted.
Your consent
By using a Formica Internet Site or providing personal information to us, you are consenting to the collection, use and disclosure of your personal information as described in this Policy and any applicable Country or Web Site Privacy Statements.
If you do not consent to the collection, use and disclosure of your personal information as described in this Policy (and any applicable Country or Web Site Privacy Statements), do not use Formica Internet Sites or Contact Formica/Communications Facilities forms.
Limitations on the collection, use and disclosure of personal information
To the extent required by applicable law, whenever Formica collects personal information on a Formica Internet Site, Formica will:
- provide timely and appropriate notice to you about its data practices;
- collect, use, disclose and transfer your personal information only with your consent, which may be express or implied, depending on the sensitivity of the personal information, legal requirements, and other factors;
- collect your personal information only for specific, limited purposes. The information we collect will be relevant, adequate and not excessive for the purposes for which it is collected;
- process your personal information in a manner consistent with the purposes for which it was originally collected or to which you have subsequently consented;
- take commercially reasonable steps to ensure that your personal information is reliable for its intended use, accurate, complete, and, where necessary, kept up-to-date;
- not use your personal information for direct marketing purposes without giving you an opportunity to "opt-out"; and
- take appropriate measures, by contract or otherwise, to provide adequate protection for personal information that is disclosed to a third party or transferred to another country, including transfers within Formica.
Information collected on Formica internet sites and how it may be used
When you access and use a Formica Internet Site, there are 3 ways we may collect information about you:
1. Information sent to us by your web browser
Formica collects information that is sent to us automatically by your web browser. This information typically includes the IP address of your Internet service provider, the name of your operating system (such as Macintosh(r) or Windows(r)) and the name and version of your browser (such as Internet Explorer(r)). The information we receive depends on the settings on your web browser. Please check your browser if you want to learn what information your browser sends or how to change your settings.
The information provided by your browser does not identify you personally. We use this information to create statistics that help us improve our sites and make them more compatible with the technology used by our Internet visitors.
2. Information collected by placing a "cookie" on your computer
Formica may obtain information about you by installing a "tag" on your computer?s hard drive. This tag is known as a "cookie."
All of our Formica Internet Sites use "session cookies." A session cookie is used to tag your computer with a computer-generated, unique identifier when you access our site. A session cookie does not identify you personally and expires after you close your browser. We use session cookies to collect statistical information about the ways visitors use our sites – which pages they visit, which links they use, and how long they stay on each page. We analyze this information (known as "clickstream data") in statistical form to better understand our visitors’ interests and needs to improve the content and functionality of our sites.
Some Formica Internet sites also use "persistent cookies." These cookies do not expire when you close your browser; they stay on your computer until you delete them. By assigning your computer a unique identifier, we are able to create a database of your previous choices and preferences, and in situations where these choices or preferences need to be collected again, they can be provided by us automatically, saving you time and effort. For example, after you make a purchase, if you decide to make another purchase, your shipping address will have been retained and will only need to be confirmed. If a Formica Internet Site uses "persistent cookies" we will notify you in the Privacy Statement posted on that site.
If you do not wish to receive cookies, you may set your browser to reject cookies or to alert you when a cookie is placed on your computer. Although you are not required to accept cookies when you visit a Formica Internet Site, you may be unable to use all of the functionality of the site if your browser rejects our cookies.
3. Information you knowingly and voluntarily provide
Formica collects the information you knowingly and voluntarily provide when you use a Formica Internet Site, for example, the information you provide when you sign up to receive email alerts, when you complete a survey, or when you ask us a question or email us with feedback. In many cases this information will be personal information.
Formica uses this information for the purposes for which you provide it. For example, if you provide your e-mail address when you sign up to receive e-mail alerts, we use your e-mail address to deliver the e-mail alerts you request.
We may also use the information we collect on Formica Internet Sites for various business purposes such as customer service, fraud prevention, market research, improving our products and services, and providing you and your company with information and offers we believe may be of interest to you. We may also remove all the personally identifiable information and use the rest for historical, statistical or scientific purposes.
Many of the Formica Internet Sites permit you to make choices about the use of your personal information. In most cases, we ask you to indicate your choices at the time and on the page where you provide your personal information.
Sharing personal information
Formica will not sell personal information collected from its Internet sites to mailing list brokers without your express consent.
Formica may share your personal information with other Formica business units. When we do so, these other Formica business units will use your information in a manner consistent with the purposes for which it was originally collected (or to which you subsequently consented) and only as permitted under this Policy, any applicable Country or Web Site Privacy Statements, and all applicable privacy and data protection laws.
Formica may also share your personal information with third parties we hire to perform support services for us. These third parties are required to use the personal information we share with them only to perform services on our behalf and to treat your personal information as strictly confidential.
In some cases, Formica may share your personal information with third parties who partner with us to provide products and services to our customers. When we do so, we will require our business partners to use the personal information we share with them in a manner consistent with the purposes for which it was originally collected (or to which you subsequently consented) and only as permitted under this Policy, any applicable Country or Web Site Privacy Statements, and all applicable privacy and data protection laws.
In certain, limited circumstances we may share or transfer personal information to unrelated third parties. For example, we may provide personal information to a third party (i) at your request; (ii) to comply with a legal requirement or court order; (iii) to investigate a possible crime, such as identity theft; (iv) in connection with the sale, purchase, merger, reorganization, liquidation or dissolution of Formica or a Formica business unit; or (v) under similar circumstances. If such an event occurs, we will take appropriate steps to protect your personal information.
Many of our Formica Internet Sites permit you to make choices about the disclosure and/or transfer of your personal information. In most cases, we ask you to indicate your choices at the time and on the page where you provide your personal information.
Security of personal information
Your personal information will generally be stored in Formica databases or databases maintained by our service providers. Most of these databases are stored on servers located in the United Kingdom. To the extent required by law, if your personal information will be transferred outside your country an appropriate notice will be provided.
Formica maintains reasonable safeguards to protect the confidentiality, security and integrity of your personal information. For example, we use secure socket layer (SSL) technology to transfer personal information over the Internet. Although we use security measures to help protect your personal information against unauthorized disclosure, misuse or alteration, as is the case with all computer networks linked to the Internet, we cannot guarantee the security of information provided over the Internet and will not be responsible for breaches of security beyond our reasonable control.
Data encryption and physical security
Formica Internet Sites is secured using a SSL certificate. This ensures that in certain areas we use industry-standard SSL-encryption to protect data transmissions via the World Wide Web and provides many security features, including: authentication, encryption and data integrity. If any other Internet user intercepts the communication he/she will only be able to see it in an encrypted (garbled) form. Certificate technology allows us to decrypt the information, and view it in plain text form.
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user information offline. All of our user information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information. Furthermore, all employees are kept up to date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers information is protected. And finally, the servers that we store personally identifiable information on are kept in a secure environment, behind a locked cage.
Links to third party internet sites
Formica Internet Sites may contain links to Internet sites that are not operated by Formica. These links are provided as a service and do not imply any endorsement of the activities or content of these sites, nor any association with their operators. Formica does not control these Internet sites and is not responsible for their content, security, or privacy practices. We urge you to review the privacy policy posted on web sites you visit before using the site or providing personal information.
Controllers of personal information
All our users have the right to know what information we keep about them and how the information is used. Users have the right to have any inaccurate information corrected or deleted. If you have questions about this privacy policy, please contact the our customer service department. Any personal information provided to or to be gathered by Formica web sites is controlled primarily by Formica, a company registered in Thailand whose registered office is at Jewelry Trade Center, 36th Floor, 919/438 Silom Road, Bangkok, 10500, Thailand.
Retention of personal information
Formica retains the personal information collected on Formica Internet Sites as long as necessary to provide the services, products and information you request or as permitted by applicable law.
Children and Parents
Formica Internet Sites are generally not intended for persons under 13 years of age. Formica does not knowingly solicit or collect personal information from or about children on its Internet Sites except as permitted under applicable law. If your child has submitted personal information and you would like to request that such information be deleted from our records, you may do so by using the feedback mechanisms provided at a particular Formica Internet Site, by clicking on this feedback link.
Questions about this policy or our privacy statements
If you have any questions about this Policy or a Country or Web Site Privacy Statement or our use of your personal information, please contact us by clicking on this feedback link or write to us.
Changes to this Policy and our Privacy Statements
Formica reserves the right to update or modify this Policy, at any time and without prior notice, by posting the revised version of this Policy on our Formica Internet Sites. We also reserve the right to update or modify our Country or Web Site Privacy Statements, at any time and without prior notice, by posting the revised Privacy Statement on the applicable Formica Internet Site. If we modify this Policy or any Privacy Statement, the modifications will only apply to the personal information we collect after we have posted the revised Policy or Privacy Statement on the applicable Formica Internet site.